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At In the Details OKC Permanent Jewelry we are very proud to honor the following agreement for your appointment and future appointments/events.
In the event that your permanent jewelry piece has any issues at the jump ring (where it was welded together), we will re-weld it for FREE. You will need to make an appointment by calling us and show us a photo so we can block time for you to come and have it re-welded.
In the event that your permanent jewelry piece is needed to be removed due to a medical emergency, MRI, or surgery. We will re-weld it back on for FREE as long as you have it removed at the jump ring.
In the event that your permanent jewelry piece is broken, snagged, damaged, stretched, or falls off at ANY point other than the welded joint that we completed- there will be a re-weld fee of $10 if it is fixable. This means, you need to bring in ALL of the pieces that were detached so that we can attempt to re-weld and fix it for you and then reattach it. If it is deemed that your piece may not be fixed due to the damage we will not be able to re-weld it for you and you will have the option to purchase a new piece at the time of your appointment. Absolutely no refunds or replacements will be given for lost, stolen, damaged, or snagged pieces.
Things to avoid to keep your permanent jewelry in good shape: salt water for prolonged periods of time, extreme heat, harsh chemicals, lotion, and oils.
If your jewelry is being exposed to these things clean your jewelry with dawn dish soap, a soft tooth brush, and warm water. Dry your jewelry and use a jewelry polishing cloth.
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